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Your web-enabled agent can complete these tasks:
Set Tentative & Accepted Appointments
Reschedule Existing Appointments
Cancel Appointments
Confirm Appointments
Request Appointment Changes
View Daily & Weekly Appointment Schedules
Set Recurring Appointments
Copy Setup Features Between Accounts
Send & Receive Daily & Weekly Reports
Provide Confirmation via Fax & E-Mail
Customize the Appointment/Message Form
Provide Maps & Driving Directions
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